Contact Us
Have questions, feedback, or need help? We'd love to hear from you.
Privacy and Deletion Requests
To request deletion of your uploaded photos or generated images:
support@workshot.workPlease include "Deletion Request" in the subject line. We typically process requests within 48 hours.
Response Time
We typically respond within 24 hours on business days.
What to Include in Your Email
- A clear description of your question or issue.
- For generation problems: the browser and device you used, and whether the error appeared during upload, processing, or download.
- For deletion requests: the approximate date of your generation so we can locate the records.
- WorkShot is free during beta, so there are no purchases to troubleshoot.
Quick Links
- Privacy Policy — how we handle your photos and data
- Terms of Service — usage rules and your responsibilities
- Disclaimer — AI-generated content and limitations
- Free beta — fair-use limits
- Templates — browse all professional headshot styles
Common Questions
- Generation failed? Make sure your photo is a clear, front-facing selfie under 10 MB in JPG, PNG, or WebP format. Try a different photo with better lighting.
- Want to delete your photo? Email us with "Deletion Request" in the subject. We process deletion requests within 48 hours. Photos are also automatically deleted within 30 days.
- Can I use my headshot for an official ID? No — WorkShot headshots are AI-generated and not suitable for passports, driver's licenses, or government IDs. See our Disclaimer.
More Help
- Check our FAQ section on the home page for quick answers.
- Read our headshot tips for advice on getting the best result.